A Study on the Relationship between Emotional Intelligence and Stress Handling Methods of Dental Hygiene
손화경, 최진영,
소속 상세정보
손화경 ( Son Hwa-Kyung ) - Yeungnam University College Department Dental Hygiene
최진영 ( Choi Jin-Young ) - Yeungnam University College Department Dental Hygiene
Abstract
Objective: The purpose of this study was to analyze the association between emotional intelligence and stress handling in dental hygienists and develop strategies to relieve job stress and cope with stress efficiently.
Methods: 170 dental hygienists currently working at dental hospitals and clinics in Daegu and North Gyeongsang Province participated in this study. WLEIS and the stress handling scale were used to analyze their general and work-related characteristics and emotional intelligence.
Results: The older, the more educated, and the higher position, the higher emotional intelligence; the administrators had higher emotional intelligence than those in charge of prevention; and those more intimate with other members had significantly higher emotional intelligence. The more educated and the more intimate with other members, the more likely to use a stress handling method. Stress handling methods were significantly positively correlated with emotional intelligence in general; problem-based and social support-pursuing handling methods among the sub-areas of stress handling methods were significantly positively correlated with emotional intelligence.
Conclusion: It is necessary to apply a program that can improve emotional intelligence in managing stress for dental hygienists; stress handling and hospital personnel management schemes can be used by running an emotional intelligence improvement program on a regular basis in clinical practice.
키워드
emotional intelligence; stress; response; dental hygienists
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